Report Things Needing Attention Through Arlington@Work

Report Things Needing Attention Through Arlington@Work
Posted on 03/02/2018

Potholes. Street light is out. Parkway tree needs trimming. Report neighborhood issues like these and more with the Village’s convenient, online Arlington@Work citizen request form that provides residents and businesses with a prompt response from the Village on routine maintenance issues in your neighborhood. This form can be found on the “Get Connected” tab of our website.

This customer service request form, Arlington@Work, makes it easy for residents and businesses to report a concern using a smartphone, tablet or computer. Once you enter a service request online, it gets posted on a Village map, routed to the appropriate Village department for immediate action, and when an email is provided with the request you will be able to check the status of the request, receive comments from Village staff, and get a notification the instant a situation is resolved.

Having the requests posted on a map, lets others know who may have the same concern that the problem has been reported and the Village is at work for you resolving it!

Requests submitted online do not show the name of the person submitting the request nor an email address, etc. Arlington@Work is not to be used for emergencies nor for requests other than those listed on the online form.

Arlington@Work  is downloadable as a mobile app and is available for Apple and Android devices by searching for See Click Fix (SCF) on your app store, and download the SCF app. Once downloaded, your phone’s location will cause the app to automatically change to Arlington@Work when you are within the boundaries of Arlington Heights. See Click Fix is the service provider of the platform used for the Village’s citizen request form.