Programs & Services

AARP Driver Safety Program 
AARP sponsors a defensive driving class which may result in an insurance discount. This eight-hour class is offered on the first consecutive Monday and Tuesday morning of each month from 9:00 AM to 1:00 PM. The cost is $15.00 for AARP members, $20.00 for non-members. Reservations are required and can be made by calling the Arlington Heights Senior Center. 

Catholic Charities Northwest Senior Services 
Information and assistance, case management, elder abuse intervention, nursing home pre-screenings, chore services, advocacy, money management counseling and couseling referrals are available through Catholic Charities Northwest Senior Services at the Senior Center. Catholic charities serves persons ago 60 and over in Wheeling, Palatine, Barrington and Hanover Townships. Their phone number is 847.253.5500. Kenneth Young Center provides similar case management services for persons over age 60 residing in Elk Grove Township. The telephone number for Kenneth Young is 847.524.8800. 

Drug Drop Off
Prescription and over-the-counter medications can be dropped off for safe disposal 24/7 at the Arlington Heights Police Department, 200 E. Sigwalt.

Sharps needles may be dropped off at any time during regular business hours.

Emergency Assistance 
The 9-1-1 Emergency Assistance Information program is a free registration system whereby emergency service providers are made aware of some mobility or disability information prior to arrival at your home. This information alerts rescuers to situations where residents may have difficulty in exiting their residences. 

In emergency situations, it may be beneficial if emergency service providers are aware of some mobility or disability information prior to arriving at your home. The information will be maintained in the 9-1-1 computer aided dispatch system. The information is generally available at the time of dispatch to an emergency request for help at your address. The primary purpose of maintaining this information is to alert rescuers to situations in which you, or other occupants, may have difficulty in exiting the building. 

Detailed medical information about yourself, or other individuals that reside with you, can be maintained by utilizing the separate “Emergency Information Packet" (Red Label). This packet should be affixed to your refrigerator, and contains forms regarding your health and other medical history. When the Fire Department arrives at your home for a medical emergency, the “Emergency Information Packet" is extremely valuable if you are unable to communicate with emergency personnel. 

Contact the Disability Services Coordinator for additional information. The information supplied by an individual is maintained in the 9-1-1 computer aided dispatch system. The program provides essential information at a time when the individual might not be able to do so. If you desire to have this type of information available to emergency providers, or if you have any questions regarding the program, please call David Robb at 847.368.5793. 

Lending Closet 
Durable medical equipment, such as walkers, wheelchairs, canes, commodes, crutches and portable bath and toilet rails may be obtained at no charge from the Arlington Heights Nurses Club Lending Closet. Loans are made available only to Arlington Heights residents. There is no age limit. The closet is open:

  • 1 p.m. to 3 p.m. on Mondays
  • 10 a.m. to Noon on Tuesdays, Thursdays, Fridays and Saturdays
  • 10 a.m. to Noon and 6 p.m. to 8 p.m. on Wednesdays

The telephone number is 847.797.5315. 

Lunch Program 
A daily on-site lunch program for anyone over the age of 60 is provided by Catholic Charities Community Development and Outreach Services. A complete balanced meal is available Monday through Friday from 11:30 am - 12:00 pm at a suggested donation of $4.00. All registered seniors are welcome to pick up and enjoy a meal at the senior center or take it to go. For more information, call 847.797.5350. 

Postal Alert 
Arlington Heights residents may register for the Postal Alert, a program whereby the postal carrier tracks accumulated mail of registered participants so that a well-being check can be performed if someone does not pick up their mail. This program is sponsored by the United States Postal Service, Arlington Heights, the Village of Arlington Heights Senior Center and Senior Citizens Commission and Lutheran Home & Services. The program is free. 

Rules of the Road 
Rules of the Road Review provides drivers, including senior citizens and persons with disabilities, the knowledge and confidence to renew or obtain a State of Illinois Drivers' License. It combines an explanation of the driving ability exam together with a practice written exam. The course helps students become familiar with Illinois traffic laws and assists in preparing for the written driver's license examination. The class is free but reservations are required. Please call the Arlington Heights Senior Center. 

Senior Health Insurance Program 
SHIP, the Senior Health Insurance Program is a program offered through the Illinois Department of Insurance. Volunteers are trained by the State of Illinois Department of Insurance to assist senior citizens with problems involving Medicare, Medicare Supplemental Insurance, Medicare HMOs, Long Term Care Insurance, retiree health plans, claims processing, appealing claim denials, and Medicare Part D coverage. There is no charge for this service and appointments can be made for Friday mornings by calling the Arlington Heights Senior Center. 

Snow Shoveling Referral Program
The Village of Arlington Heights Snow Shoveling Referral Program provides Arlington Heights residents who are over age 60 or who have a disability with the names and contact information of teens willing to shovel snow.

By participating in this snow shoveling referral program and providing contact information, residents wanting your assistance will be provided with a list of teens willing to shovel snow in your area.  The resident is responsible for contacting the teen and for making the scheduling and financial arrangements.  The teen is responsible for snow shoveling or notifying the resident if they are unable to complete the work.

This program was initiated by the Arlington Heights Youth Commission, endorsed by the Arlington Heights Senior Citizens Commission and the Arlington Heights Commission for Citizens with Disabilities. 

The Village does not do background checks on any of the participants, teens or seniors citizens or persons with disabilities. Both parties should do their own interview and/or reference check if desired, before signing on with a particular client or teen. Referrals for teens, senior citizens and persons with disabilities will come through the Arlington Heights Senior Center.

Interested residents should fill out the 
Snow Shoveling Referrals Request form.  We hope this is of help to those that need it.  Teens, please fill out the Teen Application for Snow Shoveling, and thank you so much for your service!

Frequently Asked Questions...

What if there are no teen shovelers in my area? 
We might not have enough teens to refer to our residents. It’s a voluntary program and not intended to be the resident’s only option for snow shoveling.

How do I know what to pay/charge for this service? 
That is up to the resident and the teen. The suggested range is $10.00 to $15.00 per hour.

What if the teen shoveler does not show up? 
Try to reconnect with the teen. If you do not receive a timely return call, then consider contacting another teen about your snow shoveling needs.

Tax Counseling 
Tax Counseling for the Elderly provides free tax preparation and counseling during February, March and the first two weeks in April. The program is a joint partnership between the Internal Revenue Service and the American Association of Retired Persons. The counselors are specifically trained in tax benefits for older persons. Appointments can be made by calling the Arlington Heights Senior Center. 

Taxi Discount Pass 
The Village of Arlington Heights offers a subsidized taxi service for Arlington Heights residents age 65 and over who have annual incomes less than $21,000 per household. The subsidy is $3.00 per one-way ride. There is a limit of 20 rides per month. Applications must be done in person at the senior center so that a photo pass can be issued. Proof of age, residency and income is required. For further information, please contact the Arlington Heights Senior Center. 

Wills Program 
Through the Chicago Bar Association, the Senior Citizens Wills Program offers eligible seniors one free will related consultation with a lawyer, and, if the senior wishes, the low cost preparation of a simple will. Persons must be age 60 or over, a resident of Suburban Cook County and their assets, excluding personal car and home should be worth no more than $30,000.00. For an individual, the annual income should not exceed $15,000. For a couple, the annual income should not exceed $20,000.00. Appointments can be scheduled for the first Wednesday morning of each month by calling the Arlington Heights Senior Center. 

Village of Arlington Heights Health Department Nursing Services 
The Village of Arlington Heights Health Department offers free blood pressure checks on Monday mornings, 8:30 - 10:00 AM. Cholesterol screenings are also offered every other month on the second Wednesday on an appointment basis. The fee is $20.00 for HDL, LDL and total. Schedule appointments by calling the Arlington Heights Senior Center.