COVID-19 & Municipal Services Updates

Village's COVID-19 Informational Update
Posted on 08/07/2020
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This page will be updated with the latest COVID-19 information provided by the Village of Arlington Heights. Last update was August 10, 2020.

Recent Updates Include:

  • Emergency Rental Assistance Programs
  • Drive-through testing site at Arlington Park Racetrack
  • State Extends unemployment benefits
  • 911 Dispatch Center Introduces COVID-19 Online Assessment Tool
  • State's COVID-19 Resurgence Criteria
  • Indoor dining, other activities resume with restrictions
  •  Financial Assistance application for Villageresidents
  •  Phase 4 Restore Illinois

Rental Assistance Programs offered through State, County
There are two emergency rental assistance programs that will begin accepting applications on Monday, August 10. Each program, one offered through the State of Illinois and one offered through Cook County, has slightly different requirements.

Tenants in need can apply for both programs. Both programs randomly select applicants and when selected, applicants will be verified for eligibility.

Illinois Housing Development Authority (IHDA) Emergency Rental Assistance Program - one-time $5,000 payment made directly to landlord for past due rent and future rent. Apply here: 

Through the Cook County COVID-19 Recovery Rental Assistance Program, up to three months of overdue or future rent is paid directly to landlord. Apply here:

Drive-through COVID-19 Testing Site Starts August 10 at Arlington Park

The free, drive-through COVID-19 testing site at Rolling Meadows High School is relocating to the Arlington International Racecourse, 2200 W Euclid Ave., on August 10. The facility is open 7 days a week from 8 a.m. until 4 p.m.

Testing is free and available to all regardless of symptoms. Testing is also available to individuals of all ages. Parent or guardian must be present and able to provide consent for individuals under the age of 18. List of up-to-date community-based testing sites and mobile testing sites can be found at (website to be live sometime after August 17).

Individuals should be tested if they have been in contact with persons who have or may have been exposed to the COVID-19 virus, even if no symptoms are present.

State Extends Unemployment Benefits
The Illinois Department of Employment Security announced August 6th that jobless benefits are extended another 20 weeks as unemployment numbers continue to grow because of the pandemic.

COVID-19 Online Assessment Tool Launched by Northwest Central Dispatch System (NWCDS)
The Northwest Central Dispatch System, a multi-jurisdictional 9-1-1 center which Arlington Heights is part of, has implemented an online COVID-19 assessment tool to assist residents in the NWCDS service area. The tool can be used to assess symptoms or exposure related to COVID-19. Residents can utilize the tool found on the NWCDS website.

Users of the assessment tool answer a series of questions about symptoms and risk factors, and based on an algorithm, receive general advice about the recommended next steps. The system then offers informational resources, such as telephone numbers and websites, according to John Ferraro, Executive Director of NWCDS. The purpose is not to discourage residents from calling 9-1-1 if they feel an ambulance is needed, but rather as a resource to help make an informed decision.  

Residents can use the program anonymously, but by providing their zip code, they can help the track clusters of concern. In addition, users who choose to share a phone number or email address can receive reminders about monitoring their symptoms.

NWCDS works closely with Northwest Community Hospital in Arlington Heights and under the direction of Medical Director, Dr. Matthew Jordan. “Northwest Community Hospital is proud of the way NWCDS is eager to help all residents navigate COVID-19”, stated Jordan. “We appreciate NWCDS leading the creation of a web-based tool to provide support and direction for citizens in our area.”

The COVID-19 Assessment, Tracking, and Triage tool was recently developed by Priority Dispatch, Inc., to help dispatch centers handle increased calls due to COVID-19.  NWCDS uses Priority Dispatch Inc., for Emergency Medical and Emergency Fire Dispatch.  “They are a trusted partner in public safety”, Ferraro said.  

llinois Regional COVID-19 Resurgence Criteria
The Illinois Department of Public Health (IDPH) is monitoring key indicators to identify early but significant increases of COVID-19 transmission in Illinois, potentially signifying resurgence. These indicators are calculated for eleven newly described  Illinois regions. IDPH will monitor if these indicators show an increase in COVID-19 disease burden  with a  simultaneous decrease in hospital capacity OR if there are three consecutive days averaging greater than or equal to 8% test positivity rate.  By looking at the IDPH's regional COVID-19 map, you are able to monitor the rates for each area.

These indicators can be used to determine whether additional community mitigation interventions are needed for a region to control the further spread of COVID-19.

Once a region meets resurgence criteria, then mitigation options from a tiered menu will be considered.  If sustained increases in health metrics continue unabated, further mitigations could be added from additional tiers. 

Phase 4 of Restore Illinois Allows Indoor Dining, Other Activities with Restrictions in Place
With certain capacity restrictions in place, residents can once again enjoy dining indoors and other activities that have been off limits for months as Restore Illinois Phase 4 begins on Friday, June 26. The Phase 4 changes will affect many facets of public life. Please refer to this overview of what changes will occur during the state’s Phase 4.

We are pleased to convey that Arlington Alfresco will continue through Labor Day in the Downtown area of Vail Avenue and Campbell Street. With Phase 4, all restaurants can return to providing indoor dining starting June 26th, with limited capacity for parties of up to 10 people. Local restaurants may resume their regular hours of business for indoor seating. Arlington Alfresco, which includes outdoor dining zones, will remain open every day and close at 11 p.m. Learn more about Phase 4 changes.
Financial Assistance for Residents During COVID-19 Pandemic
As part of the a recent COVID-19 Relief Package approved by the Village Board, much of a $165,000 supplemental federal grant received by the Village will be allocated to the emergency assistance fund for residents who qualify for the program. If you are in need of emergency assistance, please review the Financial Assistance Application.

Arlington Alfresco Opens  June 3
The Village is excited to bring back some vibrancy to our Downtown hub of Vail Avenue and Campbell Street now that the State has loosened some restrictions as part of the Restore Illinois plan. Click here to review details of the plan and layout maps

Arlington Alfresco, is an open-air dining and shopping zone in the Downtown to enables restaurants, stores and businesses to expand their capacity into designated zones within the Arlington Alfresco footprint. 

Restaurants outside of the Downtown who want to use part of their private property for outdoor dining can fill out the Outdoor Dining on Private Property application.