Winter Snow Removal Operations

As snow removal and ice control operations begin, drivers will first clear the arterial and collector streets. Trucks will make two opening passes on all streets and then return later to plow the street full width to the curb. Residents are advised to wait until after the plows have moved the snow to the curb before attempting to clean their driveway apron. An additional crew is called in to clear eight miles of sidewalks around public parking lots, around areas leading to the downtown train station, and around Village owned buildings.

Parking Restrictions
Parking is not allowed on Village streets from 2 a.m. to 5 a.m. daily. In addition, no parking is allowed on Village streets after two inches of snowfall, until such time that the street is completely cleared of snow. 

Snow Deposits on Streets
Snow cleared from private areas may not be deposited on public walks or streets. Snow cleared from walks or drives may not be deposited in the streets. Besides being against Village ordinance, these practices may result in hazardous conditions. 

Snow Removal Operations for Streets
In general, when snow accumulations are two inches or less, crews will apply a salt/liquid deicer mixture to soften the snow and prevent ice from bonding to the pavement. The salt is pre-wetted with a liquid blend consisting of salt brine, liquid calcium chloride and sugar beet juice. The use of this liquid blend allows us to use less rock salt while achieving improved snow-melting performance. This pre-wetting of the road salt allows us to save money by using less salt while also using a more eco-friendly material. 

When snow accumulations exceed three inches, the front-mounted plows are used to move the snow off streets and onto parkways. Plows will first clear the arterial and collector streets. Trucks will make two opening passes on all streets, then return later to plow the full-width of the street to the curb. 

The Village has approximately 300 cul-de-sacs which are divided into 10 zones for plowing operations. Each zone is assigned a driver with a small pick-up truck or a 1-ton dump truck with a plow. These crews plow these tighter areas when snow is two to three inches deep or greater. 

Residents are advised to wait until after the plows have moved the snow to the curb before attempting to clean their driveway apron. 

Snow Removal Operations for Sidewalks
When it snows crews are called in to clear 7.3 miles of sidewalks around public parking lots, on selected pedestrian routes leading to the Downtown train station, and around Village-owned buildings. Additionally, two employees are called out to salt and plow Village-owned parking lots at locations such as the Police station, four Fire stations, Senior Center, and the commuter parking lots. 

The Village is typically able to clear all snow and ice from Village maintained sidewalk using powered brooms which help cut down the need for using salt. Walks are only salted as needed during ice storms or if there is a chance for re-freeze. The Village typically uses less than 10,000 lbs of salt per year to keep Village maintained walks clear of snow and ice.

Keeping Your Drive Way Clear
Unfortunately snow will be pushed into driveways by the plow trucks during an snow and ice event. This is an unavoidable inconveniency, but there are a few tips you can use when clearing snow from your driveway. Shovel snow in the direction of traffic, and try to make a pocket on the opposite side of the driveway, as shown. By doing so, snow that is plowed will be dumped into that pocket and not back on your driveway.

Reminders & Tips

  • No parking is allowed on Village streets after two inches of snowfall, until such time that the street is completely cleared of snow. Per Village Ordinance, parking is prohibited from 2 a.m. to 5 a.m. daily, regardless of weather conditions.

  • Snow cleared from walks or drives may not be deposited in the streets. Besides being against Village ordinance, these practices may result in hazardous conditions.

  • Depositing snow in the street in front of your driveway after streets are cleared could result in an icy patch that could be dangerous to your family and neighbors.

  • To the extent possible, keep areas around fire hydrants clear.

  • Be a good neighbor and if you can, shovel sidewalks especially where the sidewalk ends at a crosswalk.

  • Remind children that when building snow forts they need to remain on private property and should not build a snow fort on the parkways adjacent to streets. Constructing a snow fort next to the street can be dangerous.

  • Contact the Public Works at 847.368.5800 if a Village plow truck damages your parkway or mailbox in order to file a work request. Mailboxes damaged by plows will be inspected, repaired or replaced as soon as time permits with standard Post Master Approved mailboxes and wood posts. Parkway damage will be repaired in the spring.

Contacts for Snow Removal on Area Roads
The Village’s Public Works Department does not plow Illinois Department of Transportation (IDOT) or Cook County Highway Department (CCHD) roads within the Village. View a comprehensive jurisdiction map of the Village for street responsibilities.  For information on roadway plowing conditions please call the following numbers.

Arlington Heights Snow Command
To report a problem such as a street that may have missed being plowed 
P: 847.368.5834

Illinois Department of Transportation
For problems on Algonquin Road, Golf Road, Northwest Highway, Rand Road, Palatine Road, Dundee Road, Wilke Road north of Thomas Street north to Dundee Road, Arlington Heights Road between Palatine Road and I-90, and Central Road between Arthur and Dunton.
P: 847.439.0100

Cook County Department of Highways, Schaumburg Yard
For problems on Central Road between Dunton Avenue and Old Wilke Road, Euclid Avenue between Rohlwing Road and Walnut Avenue, Wilke Road between Northwest Highway and 1,000 feet north of Thomas Street, Arlington Heights Road between Palatine Road and Lake Cook Road, and Lake Cook Road
P: 847.397.4145

Cook County Department of Highways, Des Plaines Yard
For problems on Euclid Avenue east of Waterman Avenue, Thomas Street east of Arlington Heights Road, Schoenbeck Road, Hintz Road east of Arlington Heights Road, Buffalo Grove Road and Old Buffalo Grove Road. 
P: 847.827.1164