Programs & Services

AARP Driver Safety Program 
AARP sponsors a defensive driving class which may result in an insurance discount. This eight-hour class is offered on the first consecutive Monday and Tuesday morning of each month from 9:00 AM to 1:00 PM. The cost is $15.00 for AARP members, $20.00 for non-members. Reservations are required and can be made by calling the Arlington Heights Senior Center. 

AARP Tax Aide
Beginning Monday, January 4, 2021,the Senior Center Main Office will begin scheduling tax preparation appointments to be conducted at the Arlington Heights Senior Center. This free service is offered through the Tax Counseling Service for the Elderly (TCE) program. Appointments will be conducted on Wednesdays and Thursdays, beginning February 3 through April 15.  Make your appointment early, as spots fill up quickly the closer we get to the end of tax season!

COVID-19Tax Preparation Details
TCE and the Arlington Heights Senior Center continues to keep patrons safe and healthy. The process for filing is different this year:

  1. Contact the Senior Center to make your appointment. Beginning Monday, January 4, you can stop by the Main Office, or call 847.797.5304, or click here to be contacted to make an appointment.
  2. Bring your documents, completed 14446 form (this will be sent to you before your appointment), and Intake Booklet.
  3. Arrive on time to the Senior Center. Masks are required.
  4. A Tax Aide volunteer will review your documents and scan them.
  5. You will leave with your documents and a Tax Preparer will complete your tax return.
  6. You will return on another scheduled date/time to review, sign, and receive a copy of your return.

Catholic Charities Northwest Senior Services 
Catholic Charities Community Development and Outreach (food service) is accessible by phone at 847-797-5350. 

  • There will be no Meals on Wheels (Home Delivered Meals) deliveries between March 23 and March 31. During this interim, clients are to use the pack shelf stable meal boxes already delivered. Deliveries are expected to resume Wednesday, April 1 with one delivery each week of either five pack frozen, shelf stable meals or a mix of both. 
  • Starting Thursday, March 26, Catholic Charities will be handing out packaged meals at the senior center’s front door on Thursdays between 11:30 a.m. and 12:30 p.m. Currently there is a limit of 2-3 meals per person.

Catholic Charities Northwest Senior Services (Case Coordination Unit) is available by telephone and email. Their telephone number is 847-253-5500.

As a reminder, some stores have designated hours for senior shoppers or other vulnerable shoppers amid the COVID-19 pandemic. Contact your local grocery store or visit your grocery store website to find out more about the hours exclusively reserved for seniors and those with disabilities. 

Information and assistance, case management, elder abuse intervention, nursing home pre-screenings, chore services, advocacy, money management counseling and counseling referrals are available through Catholic Charities Northwest Senior Services at the Senior Center. Catholic charities serves persons ago 60 and over in Wheeling, Palatine, Barrington and Hanover Townships. Their phone number is 847.253.5500. Kenneth Young Center provides similar case management services for persons over age 60 residing in Elk Grove Township. The telephone number for Kenneth Young is 847.524.8800. 

Drug Drop Off

Prescription and over-the-counter medications can be dropped off for safe disposal 24/7 at the Arlington Heights Police Department, 200 E. Sigwalt. Residents may properly dispose of unwanted or expired medication at the Police Department via a collection box located in the public lobby. 
The take back program accepts prescription or over-the-counter drugs in an enclosed container or original packaging. Not accepted are liquids or sharps (syringe, lancet, etc.). This service is not available to retailers or manufacturers with excess or expired inventory. Visitors to the Police Station should inquire with a Public Service Officer at the Front Desk for direction on how to access the collection box. The Police Department is located at 200 E. Sigwalt St., next to village hall. 

Sharps needles may be dropped off at the Senior Center any time during regular business hours. The Senior Center is located at 1801 W. Central Road and the hours (excluding holidays) are Monday through Friday from 8:30 a.m. to 4:30 p.m.

Emergency Assistance 

The 9-1-1 Emergency Assistance Information program is a free registration system whereby emergency service providers are made aware of some mobility or disability information prior to arrival at your home. This information alerts rescuers to situations where residents may have difficulty in exiting their residences. 

In emergency situations, it may be beneficial if emergency service providers are aware of some mobility or disability information prior to arriving at your home. The information will be maintained in the 9-1-1 computer aided dispatch system. The information is generally available at the time of dispatch to an emergency request for help at your address. The primary purpose of maintaining this information is to alert rescuers to situations in which you, or other occupants, may have difficulty in exiting the building. 

Detailed medical information about yourself, or other individuals that reside with you, can be maintained by utilizing the separate “Emergency Information Packet" (Red Label). This packet should be affixed to your refrigerator, and contains forms regarding your health and other medical history. When the Fire Department arrives at your home for a medical emergency, the “Emergency Information Packet" is extremely valuable if you are unable to communicate with emergency personnel. 

Contact the Disability Services Coordinator for additional information. The information supplied by an individual is maintained in the 9-1-1 computer aided dispatch system. The program provides essential information at a time when the individual might not be able to do so. If you desire to have this type of information available to emergency providers, or if you have any questions regarding the program, please call David Robb at 847.368.5793. 

Lawn Mowing Referrals for Residents

Upon request, the Arlington Heights Senior Center will provide referrals of teenagers who are willing to mow lawns for Arlington Heights residents, age 60 and over or Arlington Heights residents who have a disability. The resident will contact the teen and make all arrangements with the teen to have their lawn mowed. The teen lawn mower and the resident work out all details as to: areas to be cut, time to be mowed, cost of job and payment arrangements. The Village of Arlington Heights makes no guarantees about this program.

Resident Requesting Lawn Mowing Referrals
Teen Application for Lawn Mowing Referrals

Lending Closet 

Durable medical equipment, such as walkers, wheelchairs, canes, commodes, crutches and portable bath and toilet rails may be obtained at no charge from the Arlington Heights Nurses Club Lending Closet. Loans are made available only to Arlington Heights residents. There is no age limit. The closet is now closed and will reopen at a yet to be determined date.  The telephone number is 847.797.5315. 

Lunch Program 

A daily on-site lunch program for anyone over the age of 60 is provided by Catholic Charities Community Development and Outreach Services, is now operating as a curbside pick up on Tuesdays and Thursdays at 11:30 a.m.  A complete balanced meal is available for a suggested donation of $4.00. All registered seniors are welcome to pick up. For more information, call 847.797.5350. 

Postal Alert 

Arlington Heights residents may register for the Postal Alert, a program whereby the postal carrier tracks accumulated mail of registered participants so that a well-being check can be performed if someone does not pick up their mail. This program is sponsored by the United States Postal Service, Arlington Heights, the Village of Arlington Heights Senior Center and Senior Citizens Commission and Lutheran Home & Services. The program is free. 

Rules of the Road 

Rules of the Road Review provides drivers, including senior citizens and persons with disabilities, the knowledge and confidence to renew or obtain a State of Illinois Drivers' License. It combines an explanation of the driving ability exam together with a practice written exam. The course helps students become familiar with Illinois traffic laws and assists in preparing for the written driver's license examination. The class is free but reservations are required. Please call the Arlington Heights Senior Center. 

Senior Health Insurance Program 

SHIP, the Senior Health Insurance Program is a program offered through the Illinois Department of Insurance. Volunteers are trained by the State of Illinois Department of Insurance to assist senior citizens with problems involving Medicare, Medicare Supplemental Insurance, Medicare HMOs, Long Term Care Insurance, retiree health plans, claims processing, appealing claim denials, and Medicare Part D coverage. There is no charge for this service and appointments can be made for Friday mornings by calling the Arlington Heights Senior Center. 

Medicare Open Enrollment runs from October 15, 2020 through December 7, 2020.  We are currently scheduling virtual appointments on Tuesdays and Fridays.  Read the Getting Started with Medicare PDF file, or view the Informational Presentation video. 

Snow Shoveling Referral Program

The Village of Arlington Heights Snow Shoveling Referral Program provides Arlington Heights residents who are over age 60 or who have a disability with the names and contact information of teens willing to shovel snow.

By participating in this snow shoveling referral program and providing contact information, residents wanting your assistance will be provided with a list of teens willing to shovel snow in your area.  The resident is responsible for contacting the teen and for making the scheduling and financial arrangements.  The teen is responsible for snow shoveling or notifying the resident if they are unable to complete the work.

This program was initiated by the Arlington Heights Youth Commission, endorsed by the Arlington Heights Senior Citizens Commission and the Arlington Heights Commission for Citizens with Disabilities. 

The Village does not do background checks on any of the participants, teens or seniors citizens or persons with disabilities. Both parties should do their own interview and/or reference check if desired, before signing on with a particular client or teen. Referrals for teens, senior citizens and persons with disabilities will come through the Arlington Heights Senior Center.

Interested residents should fill out the 
Snow Shoveling Referrals Request form.  We hope this is of help to those that need it.  Teens, please fill out the Teen Application for Snow Shoveling, and thank you so much for your service!

Frequently Asked Questions...

What if there are no teen shovelers in my area? 
We might not have enough teens to refer to our residents. It’s a voluntary program and not intended to be the resident’s only option for snow shoveling.

How do I know what to pay/charge for this service? 
That is up to the resident and the teen. The suggested range is $10.00 to $15.00 per hour.

What if the teen shoveler does not show up? 
Try to reconnect with the teen. If you do not receive a timely return call, then consider contacting another teen about your snow shoveling needs.

Tax Counseling 
Tax Counseling for the Elderly provides free tax preparation and counseling during February, March and the first two weeks in April. The program is a joint partnership between the Internal Revenue Service and the American Association of Retired Persons. The counselors are specifically trained in tax benefits for older persons. Appointments can be made by calling the Arlington Heights Senior Center. 

Village of Arlington Heights Health Department Nursing Services 
The Village of Arlington Heights Health Department offers free blood pressure checks on Monday mornings, 8:30 - 10:00 AM. Cholesterol screenings are also offered every other month on the second Wednesday on an appointment basis. The fee is $20.00 for HDL, LDL and total. Schedule appointments by calling the Arlington Heights Senior Center.