Village of Arlington Heights Illinois

Village Hours for Public | By Appointment Only
At the start of business on Wednesday, March 18, Village Hall and the Public Works Hanson Center will be open to the public by appointments only through the end of the Illinois Stay-at-Home Order, April 30. At that time, the Village will re-evaluate opening buildings to the public. 

If residents need to make an appointment with staff members, please schedule the meeting via email or by calling. Please check our online Staff Directory for emails and phone numbers, or send us a general email and we will be happy to respond and further direct you.  Residents are also encouraged to use our online Arlington@Work request form to report any public service needs.  

Village Hall Number
847.368.5000

Public Works Number
847.368.5800 and Email 

Police Number
847.368.5300 and Email 


Village Meetings
Non-essential Village Boards and Commission meetings are canceled for the rest of the month of March. Also, meetings of outside organizations that use Village Hall meeting rooms are canceled until the end of the Illinois Stay-at-Home Order which is in effect until April 30, 2020. At that time, the Village will re-evaluate non-essential meetings of the Village Boards and Commissions as well as meetings of outside organizations.

Police & Fire Services The Police and Fire Department The Police and Fire Department services remain fully operational. However, the Police station will have limited public access. Also, there will be no Police station tours, public programs such as the Citizens Police Academy, Car Seat Safety Checks, etc. for the immediate future. 

Anyone needing to visit the police station are asked to first call 847.368.5300. Many Police services can be handled over the phone or online, thereby eliminating a need to come into the Police station. 

Arlington Heights restaurants with liquor licenses will now be able to sell alcoholic beverages in addition to beer and wine given a Liquor Order signed April 29 by Mayor Tom Hayes, who serves as the Arlington Heights Liquor Commissioner. The Liquor Order will allow the sale of alcoholic beverages with food orders that are delivered or picked up curbside or in the restaurant.

This new Order will remain in effect for the duration of the Governor’s extended Stay-at-Home Order that runs from May 1 – May 30, unless otherwise terminated by Mayor Hayes.

Restaurants will be able to sell alcoholic beverages in accordance with the following conditions:

1. Alcoholic beverages may be sold only with food orders at curbside pick-up, in-restaurant pick-up, and for delivery.
2. The sale of alcoholic beverages may occur only during the liquor sale hours for the licensed premises as set forth in Section 13-503 of the Arlington Heights Municipal Code.
3. Prior to delivery of any alcoholic beverages by any method, proof of age of the recipient must be verified by the person delivering the alcoholic beverages. The individual delivering the alcoholic beverages must be at least 19 years old. 
4. Alcoholic beverages may only be delivered in manufacturer's sealed packages in their original container (e.g. bottles, cans, boxes). No to­-go cups or any kind of unsealed package may be sold.

Restaurant Proprietors & Managers
The Village Board has approved the use of Outdoor Dining spaces.  For those interested, please review and submit the Cornoavirus Relief Outdoor Dining for Private Property application here.

Extended Stay-at-Home Order
The extended Stay-at-Home Order, which runs May 1 - May 30 requires on-premise consumption of food or beverages to cease. The proclamation states: 

Such businesses are permitted and encouraged to serve food and beverages so that they may be consumed off-premises, as currently permitted by law, through means such as in-house delivery, third-party delivery, drive-through, and curbside pick-up. In addition, customers may enter the premises to purchase food or beverages for carry-out However, establishments offering food or beverages for carry-out, including food trucks, must ensure that they have an environment where patrons maintain adequate social distancing. Businesses located in airports, hospitals, and dining halls in colleges and universities are exempt from the requirements of this Executive Order. Hotel restaurants may continue to provide room service and carry-out. Catering services may continue. 

Food operators may serve customers with take-out, delivery and curbside dining options. Take-out orders may be placed by customers inside the establishment, as long as you keep the customers more than 6 feet apart while waiting for the order. Customers may not eat or drink inside any establishment. 

For Arlington Heights restaurants with liquor licenses, Mayor Hayes, who serves as the local liquor commissioner,  issues a Liquor Order on April 29 that allows restaurant liquor licensees to sell alcoholic beverages in addition to beer and wine. The Liquor Order will allow the sale of alcoholic beverages with food orders that are delivered or picked up curbside or in the restaurant.

The new Liquor Order will remain in effect for the duration of the Governor’s extended Stay-at-Home Order that runs from May 1 – May 30, unless otherwise terminated by Mayor Hayes.

Restaurants will be able to sell alcoholic beverages on accordance with the following conditions:

1. Alcoholic beverages may be sold only with food orders at curbside pick-up, in-restaurant pick-up, and for delivery.
   
   
2. The sale of alcoholic beverages may occur only during the liquor sale hours for the licensed premises as set forth in Section 13-503 of the Arlington Heights Municipal Code.
   
   
3. Prior to delivery of any alcoholic beverages by any method, proof of age of the recipient must be verified by the person delivering the alcoholic beverages. As required by Section 13-607 of the Arlington Heights Municipal Code, the individual delivering the alcoholic beverages must be at least 19 years old.
   
   
4. Alcoholic beverages may only be delivered in manufacturer's sealed packages in their original container (e.g. bottles, cans, boxes). No to-­go cups or any kind of unsealed package may be sold.

In addition, no temporary food events will be allowed to take place in the Village until the proclamation is rescinded. If you have any questions, please contact your Health Officer at 847-368-5760 or at healthmail@vah.com.

Northwest Community Healthcare
NCH is receiving many inquiries from individuals and local businesses that want to support NCH and their dedicated team of healthcare workers. They have developed a more streamlined process to handle these inquires: 

Donations of Medical Supplies
Donations of medical supplies are being handled by NCH Supply and Distribution. If you want to donate masks, gowns or other medical supplies, please email supplydonation@nch.org or call 847-618-0252, Monday through Friday, 8 AM to 4:30 PM.

Financial Donations 
Financial Donations are being handled by NCH's  Foundation. There is an opportunity to give online or by calling the Foundation at x4260.

Other Donations
Inquires about all other donations should be directed to givecovid19@nch.org or 847-618-GIVE.  Unfortunately, NCH cannot accept donations of premade meals for staff but we are looking at other ways to recognize our teams.


Arlington Cares
Residents have asked how they can help others who have fallen on tough economic times during the COVID-19 crisis. Please consider supporting Arlington Cares, a fund the Village uses to give emergency funding to residents in need. For those that can help, please visit Arlington Cares NFP; and for those that need help, please visit our Social Services page.  

You matter. What you think and say and do matters. Thank you for continuing to do all you can to create positive, safe and healthy impacts in and around our community.  In ways that most of us have never seen or known before, we are truly in this together, all the while staying apart. 

In addition to medical supplies and financial donations, here are a few simple-but-big ways that we can help slow the spread and claim our victory over the virus...

Follow the Federal "30 Days to Slow the Spread" guidelines.

Follow Governor Pritzker's "Stay At Home" order

Wash your hands more times than you can count.

Support our local businesses by placing online orders.  Many of our businesses can be found in our Business Directory.

Help our restaurants by ordering delivery or take-out service.

Keep sharing your good messages with info@vah.com.

Positive thoughts, words, and deeds for our Village Fire, Police, Public Works, and Nurses; and all Doctors, Nurses, EMTs, Military and Hospital Staff...all at the front, all hands in.

Have hope.