Transportation Resources

Transportation Options for Arlington Heights Residents

Aged 60+ or Disabled

Township Transportation:

Please check which township you reside in before registering for the Dial-A-Ride Bus Service.  Illinois Public Land Survey System (PLSS) (


Wheeling Township Residents Only

Within Wheeling Township Age 60 and over or 18 and over with a permanent disability

Monday through Friday 9:00 am to 3:30 pm

Fee of $2.00 each way. Pre-registration required. Advance Reservations Needed: 847-259-7743,  2 business days minimum


Elk Grove Township Residents Only

Persons Over age 55; disabled persons over the age of 18

Monday through Friday, 9:30 am - 3:00 pm

Door to Door. No fixed Charge — Voluntary Donation. Pick Ups from 10:30 am until 1:00 pm

Call for information on set destination schedules. Pre-registration required. Advance Reservations: 847-437-0300 /







312-341-8000 (ADA Paratransit Visitor Information) 847-364-7223 (For Route/Map information)

http://[email protected]

Service provides a small bus with lift for door‐to‐door service within Northwest Suburban Cook County (Elk Grove, Niles, Northfield, Palatine, Schaumburg, West Deerfield and Wheeling).  Note:  You MUST be approved before using this service.  Application Registration:  Call 312‐663‐4357 between the hours of 8:30 a.m‐5:00 p.m. to apply for the ADA Paratransit Program from RTA.  Once approved, you will be given an ID card and number that will be used for scheduling a trip and to display to the driver.                                                                                                            To Schedule a Trip: 800‐554‐7599 or TTY 800‐833‐7223, daily between the hours of 6:00 a.m. to 6:00 p.m.                     

Note:  Routes are filled up on a first call, first served basis so it is highly recommended that you call between the morning hours of 6:00 a.m. to 9:00 a.m.   You MUST call 1 business day in advance to schedule a ride.   

Cost: $3 each way.                   

Note:  Must be unable to use a regular fixed route due to a physical or mental disability and be within ¾ mile of a Pace fixed route.  One registered personal care attendant may ride for free.



Provides Weekday On Demand service to the Arlington Heights - Rolling Meadows area, Roughly bounded by Euclid Avenue, Arlington Heights Road, I-90/Golf Road, and Highway 53.
Includes scheduled stops at the Arlington Heights Metra Station.

Weekdays, 6:10 am- 6:30 pm Fare: $2 per one way ride

224-803-9277   or Book Online




Arlington Heights Senior Center                                                                                                                                                            

1801 W. Central Road Arlington Heights IL 60005               847-222-9227  
Office Hours:  Monday – Friday 8:30 AM – 2:30 PM                                                                                                                         

To obtain application in person please visit Arlington Heights Senior Center or call for application request by mail.  Online applications can be obtained on the ETS website.  Services will be available once the application is processed and approved, please allow up to 10 business days for processing to occur.  Ride requests must be made 5 business days in advance.                                                                                                

Service provided for seniors (60+) living within the borders of Northwest Suburban Cook County.  Seniors MUST be able to get in and out of a car without physical assistance.  Cane & foldable walkers are acceptable.   

A $15 donation for each round trip ($7.50 each way) is requested. Parking/toll fees are the rider’s responsibility.  An invoice will be sent the month after services are provided for the donation.  Volunteer do not accept tips. Volunteers use their own cars to drive seniors (60 +) to medical, dental, health related appointments, wait for them and bring them home again, stopping at the pharmacy, if necessary, on the way home.  Please inform CONNECTIONS TO CARE at time of scheduling appointment if traveling with a caregiver.  Note:  If anesthesia is involved for a medical appointment requiring a responsible sign‐out person (i.e. colonoscopy, oral surgery) CONNECTIONS TO CARE will ONLY provide a drop off ride to the appointment and WILL NOT WAIT and NOT PROVIDE a ride home.

Volunteer Availability:  Monday ‐ Friday 8:00 a.m. to 4:00 p.m. and  Saturday 8:00 a.m. to 2:30 p.m.



American Cancer Society


Remain on the line to speak to a cancer specialist or press # 5.  Operators are available 24/7.‐to‐recovery   Click the top “Find Support Programs and Services in Your Area” and then click “Road to Recovery (Rides to Treatments)”.                 

“Rides to Treatments” is a volunteer escort service that provides rides to and from treatment centers for cancer patients, serving the whole Northwest area.  Must call at least 4 business days in advance to schedule rides for cancer related appointments.  Patients must be able to walk unassisted to and from the vehicle, or have an accompanying caregiver to assist.                                     Cost:  None

Angel Wheels to Healing

800‐768‐0298 (Voicemail only)                                                                                                                                                                                  
 Non‐profit charity providing non‐emergency long distance ground transportation for financially disadvantaged ambulatory patients who are traveling for treatment.   A typical trip does not exceed 300 miles (one way) and they do not normally handle trips within a local area or community.  Exceptions made are on a case‐by‐case basis.  Program services provide gas cards to help off‐set fuel cost for patients, bus tickets (Greyhound, Trailways, etc.), and Train Tickets (Amtrak).  Requires 7‐10 business days advance notice.

Comfort Keepers

185 Hansen Court, Suite 120
Wooddale IL 60191                                                                                                                                                

630‐313‐2242/630‐834‐8366/847‐577‐5780  Operators are available 24/7.                                                

Home health agency partnered with Lyft ride sharing service that offers escort to the doctor, shopping, etc.  Caregiver will drive client to their destination, stay with them, and bring them back.  Must be able to walk unassisted or need light assistance but NOT wheelchair accessible.   Cost:  1 hour visit:   $45.00 per hour ,  2‐3 hours visit:  $31.50 per hour,  4‐39 hours visit:  $24.50 per hour. 

Additional fee of $0.90 per mile is required, unless the client’s car is driven at no extra mile charge.               

Note:  Client must provide gas in own car.   


Elk Grove Township Senior/Disability Taxi Service  


Note:  Rides are provided through 303 Taxi in Mount Prospect IL.  

Eligibility:  Must be a resident of Elk Grove Township and senior over 55 or be permanently disabled age of 18 and older. Be prepared to provide a valid state ID/driver’s license, proof of residency or proof of disability (SSDI awards letter & MD completed form).  Riders must be ambulatory and able to enter and exit taxi by self or if disabled, must be accompanied by one caregiver over age 18 +. Residents can call Elk Grove Township at 847‐437‐0300 to obtain information on how to qualify and apply.

Applications are available in person, online and by mail if requested.  If approved, each $5 taxi voucher issued is good for a one-way trip.  Fares over $5 are the responsibility of the resident.  Change is not issued for rides under $5.  If approved, a maximum of 10 vouchers can be issued per month.   Taxi provides service for travel inside the boundaries of Cook County.


First Transit (Illinois Department of Health and Family Services Program)

Non‐Emergency Transportation Services Prior Authorization Program (NETSPAP) is dedicated to help Medicaid participants who have limited access to non‐emergency transportation to and from a Medicaid covered healthcare service.   
Phone:  877‐725‐0569 (Translator services available) TTY 630‐873‐1449                                                              
Hours:  Monday through Friday, 8:00 a.m. – 5:00 p.m.  Closed on Federal Holidays.                                                                                                                                                                                                                    

Note:  Rides REQUIRE PRIOR AUTHORIZATION, a two-business week advance notice is highly recommended.                

Note:  First Transit services all Illinois areas.

Step 1:  Call First Transit to inquire if participant qualifies. Have a pen and paper ready along with your Medicaid ID/RIN number and physician appointment information.  If approved, write down the pin number and reference number given.  If you are traveling with a caregiver (over the age of 18+) please inform First Transit at this time.                                                                                                                                                                                  

Step 2:  Call a transportation company to see if they can take you to your doctor’s appointment.  You will need to provide the company with your pin & reference number.  If you need help finding a transportation company, call First Transit at 877‐725‐0569 or go to                                                                                    

Step 3:  Call First Transit back with transportation company information and confirm ride. 


Northwest Community Hospital Courtesy Van

847‐618‐6480 (Please Call 24 Hours in Advance)                                                                                                                      ‐visitors/hospitalamenities/transportationservices                                                                      

Service provided for individuals with no other means of transportation.                                                                                 

Provides transportation between home and the following locations:                                                                                           

*  Northwest Community Hospital                                                                                                                                                       

*  Busse Center for Specialty Medicine                                                                                                                                                

*  NCH Behavioral Health Center                                                                                                                                                          *  NCH Day Surgery Center                                                                                                                                                                    

*  NCH Wellness Center                                                                                                                                                                         

*  Atherton Heart Failure Clinic, Mount Prospect                                                                                                                              

*  Rolling Meadows Outpatient Rehab & Therapy                                                                                                                             

Cost:  $10.00 per direction ($20.00 for round trip total)                                                                                                                 

Hours:  Monday through Friday 7:00 a.m. – 6:00 p.m.                                                                                                                     

Service:  For outpatient procedures, medical tests and medical services (i.e. Breast Center, physical therapy, etc.). Not to visit patients or for doctor visits in the Busse Center for Specialty Medicine‐floors 3‐8.                                    

Van does not provide a ride home if the department of medical treatment or test requires anesthesia and a responsible adult to sign out and care for patient (i.e. colonoscopy, etc.).

Boundaries: Rt. 22 to the North, Thorndale Avenue/Elgin O’Hare Expressway/Irving Park Road to the south, Interstate 294 to the east and Route 59 to the west. Can accommodate wheelchairs but the person must be able to maneuver wheelchair independently.  One ambulatory companion may ride with a frail patient to provide assistance.  



VA –Veteran’s Administration Hines VA                                                                                                                                       

Provides transportation for veterans to medical appointments at Hines VA Hospital if income is under $12,465.00 for a single person or
$16, 051.00 for a married couple.  Participant MUST have authorization from a Hines VA physician.





Must be Registered and have photo identification. Apply at: Village of Arlington Heights, Health & Human Services Department    847-368-5760

Arlington Heights Residents Only; Age 65 and over

Annual Income: Single household less than $30,350; 2-person household less than $41,150.

$3.00 per one way ride subsidy 20 rides per month maximum

Also available to persons with disabilities:  Please call the Arlington Heights Disabilities Services Coordinator:  847-368-5793


Go-Go Grandparent

855-464-6842 ext. 85478

They are partnered with Uber/Lyft to find the nearest driver at the lowest cost with 24/7 phone support, no smartphones required. Vetted drivers, no smartphone needed, family members can set up an account and track rides.  


303 Taxi

847-303-0303 or [email protected]


American Taxi



Additional transportation programs for senior citizens include:

Wheeling Township Dial A Ride and Route Services Programs

Elk Grove Township Dial A Ride

RTA Paratransit ADA, providing special services for individuals with disabilities

Connections to Care, for Medical and Dental purposes, located at the Arlington Heights Senior Center

Northwest Community Hospital 

Alexian Brothers Medical Center 

Holy Family Hospital Caravan Program
847.297.1800 x2626

Paratransit Resource Center

Pace's Arlington Heights-Rolling Meadows Call n Ride.  The Call-n-Ride service goes to the Senior Center and other local destinations on weekdays between 6:10 a.m. and 6:30 p.m.