Administrative Services Division
Records Bureau
The Records Bureau is comprised of civilian personnel that are tasked to provide support service to the
Department, the community and other agencies. Typically, most non-emergency related calls for service
are responded to by records personnel. In addition to handling public inquiries, records staff complete the
processing for nearly all Department paperwork which includes, but is not limited to: administration of the
processing and collections function for all parking enforcement systems; processing expungements and
abandoned autos; reviewing records management system (RMS) reports; data entry of accidents, citations
and arrests.
Support Bureau
The Support Bureau is comprised of both sworn and civilian personnel. Projects that affect multiple areas of
the Department or the Department as a whole are typically led by Support Bureau personnel. In addition
to project-based assignments, the Bureau is responsible for the following on a continual basis:
accreditation; budget preparation; evidence processing; grants management; policy revision; and
training coordination.
Criminal Investigations/Community Services Division
Criminal Investigations Bureau
In addition to investigating all types of criminal activity, CIB personnel oversee all matters relating to registered
sex offenders, the Department’s Peer Jury program, and conduct background investigations on liquor
license applicants, business license applicants, and police officer candidate applicants. The three School
Resource Officers (SRO) are tasked with building and maintaining positive relationships with the students
and staff at John Hersey High School, The Academy at Forest View, Vanguard High School and the Timber
Ridge School. The Bureau is also responsible for maintaining investigations that have been designated
as “Cold Cases” and revisiting them on a regular basis in the hope of solving them through investigative and
technological advancements.
Community Services Bureau
The sworn personnel designated to the Community Service Bureau are responsible for several public facing activities
of the Department and for proactive policing initiatives. CSB specifically works on: crime prevention, problem oriented
policing,school safety planning, special event planning, and victim services.
Patrol Division
Patrol Bureau
The Patrol Bureau's primary responsibility is to respond to both emergency and non-emergency calls for service, 24
hours a day, 7 days a week. Sworn and non-sworn positions comprise the Bureau, with non-sworn positions being
responsible for staffing the front desk, responding to animal related incidents, and assisting with various administrative
duties. Sworn officers in the patrol bureau are assigned to a specific beat for the duration of their shift. Each officer is
tasked as the primary responder for all calls for service within their beat. The village is divided into eight primary beats
that are determined based on several factors, including historical call for service volume, geographic size and natural
boundaries.
Traffic Bureau
The Traffic Bureau was organizationally created within the Patrol Division in March 2006 and consists of two
operational components: traffic enforcement and parking enforcement in the Downtown Business District. Their
primary focus is to develop working relationships within the community to specifically address citizen complaints
involving traffic-related problems.