How to Access Citizen Self Service Portal for Permits and Licenses

November 28, 2023
Village of Arlington Heights Citizen Self Portal The Village has launched its new Citizen Self-Service Portal, which will be required for all residents, businesses, and contractors to utilize through the permitting and licensing process, as well as zoning entitlements/applications. 

The new EnerGov system and Citizen Self Serve Portal was launched on Tuesday, Dec. 12th. In order to begin the permit process, all users will be required to create a login for their user portal. Please note that emergency permits (sewers, furnace, etc.) will be accommodated.

How to Access the Portal 
The portal will be available at www.vah.com, by clicking "permits & licenses" from the home page. 
home page permit circled

  • Access to the portal can also be found found on www.vah.com by searching a variety of words, including: portal, permit, license, contractor, and words commonly associated with permits and licenses.
  • The link will also be available at www.vah.com/myportal